We never send any plastic packaging out with our orders. We use paper, cardboard and paper tape (and sometimes left over wrapping paper from christmas!). It is always recyclable and most of the time re-used. You may also receive corn starch nuggets which can be dissolved in water and are totally safe and home compostable as we sometimes re-use the ones we are sent.
We do sometimes receive bubble wrap from suppliers. In these cases we contact the supplier to see if they can change and in most of the cases they have. Any left over bubble wrap is donated to companies who can put it to good use. We also supply our spare cardboard boxes to local farms who use it for no dig gardening.